SB Animal Control and Housing Services-2018-26 2018-26
PROFESSIONAL SERVICES AGREEMENT
City of San Bernardino
Animal Control and Housing Services
THIS PROFESSIONAL SERVICES AGREEMENT ("Agreement") is made and entered
into this V day of July, 2018, ("Effective Date") by and between the CITY OF GRAND
TERRACE ("City"), a public entity, and the CITY OF SAN BERNARDINO, a public entity
("Service Provider").
I. Scope of Services. City agrees to retain and does hereby retain Service Provider and
Service Provider agrees to provide the services more particularly described in Exhibit "l,"
"Scope of Services and Fees," attached hereto and incorporated herein by reference, in
conjunction with Animal Control and Housing Services ("Services").
2. Term. This agreement shall be effective on the date first written above unless otherwise
provided in Exhibit"I" and the Agreement shall remain in effect on a month-to-month basis, not
to exceed 90 days, unless otherwise terminated pursuant to the provisions herein.
3. Compensation/Payment. Service Provider shall perform the Services under this
Agreement for fees not to exceed $10,362.29 monthly, payable monthly, in accordance with the
terms set forth in Exhibit "l." Said payment shall be made in accordance with the City's usual
accounting procedures upon receipt and approval of an invoice setting forth the services
performed. The invoices shall be delivered to the City at the address set forth in Section 4.
Service Provider shall not be compensated for any services rendered in connection with its
performance of this Agreement which are in addition to those set forth herein, unless such
additional services are authorized in advance and in writing by the City Manager. Service
Provider shall be compensated for any additional services in the amounts and in the manner as
agreed to by City Manager and Service Provider at the time City's written authorization is given
to Service Provider for the performance of said services.
4. Notices. Any notices required to be given hereunder shall be in writing and shall be
personally served or mailed first class, postage paid and addressed as follows:
To City: To Service Provider:
City of Grand Terrace City of San Bernardino
Attn:-5"zW moL A,4 Attn: Andrea M. Miller, City Manager
22795 Barton Road 290 N. D Street
Grand Terrace, California 92313 San Bernardino, CA 92401
5. Prevailing Wage. Service Provider shall abide by all applicable labor laws.
6. Contract Administration. A designee of the City will be appointed to administer this
Agreement on behalf of the City and shall be referred to herein as Contract Administrator.
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7. Standard of Performance. While performing the Services, Service Provider shall
exercise the reasonable professional care and skill customarily exercised by reputable members
of Service Provider's profession practicing in the Metropolitan Southern California Area, and
shall use reasonable diligence and best judgment while exercising its professional skill and
expertise.
8. Personnel. Service Provider shall furnish all personnel necessary to. perform the
Services and shall be responsible for their performance and compensation. Service Provider
recognizes that the qualifications and experience of the personnel to be used are vital to
professional and timely completion of the Services.
9. Assignment and Subcontractin . Neither party shall transfer any right, interest,
or obligation in or under this Agreement to any other entity without prior written consent of the
other party. In any event, no assignment shall be made unless the assignee expressly assumed the
obligations of assignor under this Agreement in writing satisfactory to the parties. Service
Provider shall not subcontract any portion of the work required by this Agreement without prior
written approval by the City's Contract Administrator. Subcontracts, if any, shall contain a
provision making them subject to all provisions stipulated in this Agreement, including without
limitation, the insurance obligations set forth in Section 12. Service Provider acknowledges that
any transfer of rights may require City Manager and/or City Council approval.
10. Independent Contractor. In the performance of this Agreement, Service Provider,
Service Provider's employees, subcontractors and agents, shall act in an independent capacity as
independent contractors, and not as officers or employees of the City of Grand Terrance. Service
Provider acknowledges and agrees that City has no obligation to pay or withhold state or federal
taxes or to provide workers' compensation or unemployment insurance to Service Provider, or to
Service Provider's employees, subcontractors and agents. Service Provider, as an independent
contractor, shall be responsible for any and all taxes that apply to Service Provider as an
employer.
11. Indemnification. Service Provider agrees and promises to indemnify, defend and
hold harmless City, its officers, elected officials, employees and agents, from and against all
actions, causes of action, claims, demands, lawsuits, costs, expenses and liability for damages to
persons or property that may be asserted or claimed by any person, firm, entity, corporation,
political subdivision, or other organizations arising out of, or in connection with, the
performance of this Agreement, excluding such actions, claims demands, lawsuits and liability
for damages to persons or property arising from gross or willful misconduct of City, its officers,
employees or agents. Said sums shall include, in the event of legal action, court costs, expenses
of litigation, and reasonable attorney's fees. The costs, salary and expenses of any retained
counsel and/or the City Attorney and members of his/her office shall be considered as "attorney
fees" for the purpose of this paragraph.
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12. Insurance.
12.1 General Provisions. Prior to the City's execution of this Agreement, Service
Provider shall provide satisfactory evidence of, and shall thereafter maintain during the term of
this Agreement, such insurance policies and coverages in the types, limits, forms and ratings
required herein. The rating and required insurance policies and coverages may be modified in
writing by the City's Risk Manager or City Attorney, or a designee, unless such modification is
prohibited by law.
12.1.1 Limitations. These minimum amounts of coverage shall not constitute any
limitation or cap on Service Provider's indemnification obligations under Section 11 hereof.
12.1.2 Rating Any insurance policy or coverage provided by Service Provider or
subcontractors as required by this Agreement shall be deemed inadequate and a material breach
of this Agreement, unless such policy or coverage is issued by insurance companies authorized
to transact insurance business in the State of California with a policy holder's rating of A or
higher and a Financial Class of VIII or higher.
12.1.3 Cancellation. The policies shall not be cancelled unless 30 days prior written
notification of intended cancellation has been given to the City by certified or registered mail,
postage prepaid.
12.1.4 Adequacy. The City, its officers, employees and agents make no representation
that the types or limits of insurance specified to be carried by Service Provider pursuant to this
Agreement are adequate to protect Service Provider. If Service Provider believes that any
required insurance coverage is inadequate, Service Provider will obtain such additional insurance
coverage as Service Provider deems adequate, at Service Provider's sole expense.
12.2 General Liability. "General Liability: One million dollars ($1,000,000) per
occurrence for bodily injury and property damage. If Commercial General Liability Insurance or
other form with a general aggregate limit is used, either the general aggregate limit shall apply
separately to this project/location or the general aggregate limit shall be twice the required
occurrence limit."
12.3 Worker's Compensation Insurance. By executing this Agreement, Service
Provider certifies that Service Provider is aware of and will comply with Section 3700 of the
Labor Code of the State of California requiring every employer to be insured against liability for
workers' compensation, or to undertake self-insurance before commencing any of the work.
Service Provider shall carry the insurance of provide for self-insurance required by California
law to protect said Service Provider from claims under the Workers' Compensation Act. Prior to
City's execution of this Agreement, Service Provider shall file with City either(1) a certificate of
insurance showing that such coverage is in effect, or that Service Provider is self-insured for
such coverage, or (2) a certified statement that Service Provider has no employees, and
acknowledging that if Service Provider does employ any person, the necessary certificate of
insurance will immediately be filed with City. Any certificate filed with City shall provide that
City will be given ten days prior written notice before modification or cancellation thereof.
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12.4 Automobile Insurance. Prior to City's execution of this Agreement, Service
Provider shall obtain, and shall thereafter maintain during the term of this Agreement,
automobile insurance as required to insure Service Provider against damages for personal injury,
including accidental death, as well as from claims for property damage, which may arise from or
which may concern operations by anyone directly or indirectly employed by, connected with, or
acting for or on behalf of Service Provider. The City, and its officers, employees and agents,
shall be named as additional insureds under the Service Provider's insurance policies.
12.4.1 Service Provider's automobile liability policy shall cover both bodily injury and
property damage in an amount not less than $500,000 per occurrence and an aggregate limit of
no less than $1,000,000. All of Service Provider's automobile and/or commercial general
liability insurance policies shall cover all vehicles used in connection with Service Provider's
performance of this Agreement, which vehicles shall include, but are not limited to, Service
Provider owned vehicles, Service Provider leased vehicles, Service Provider's employee
vehicles, non-Service Provider owned vehicles and hired vehicles.
12.4.2 Prior to City's execution of this agreement, copies of insurance policies or
original certificates and additional insured endorsements evidencing the coverage required by
this Agreement, for automobile liability insurance, shall be filed with the City and shall include
the City and its officers, employees and agents, as additional insureds. Said policies shall be in
the usual form of commercial general and automobile liability insurance policies, but shall
include the following provisions:
It is agreed that the City of Grand Terrace and its officers, employees and agents, are added as
additional insureds under this policy, solely for work done by and on behalf of the named insured
for the City of Grand Terrace.
12.5 Errors and Omissions Insurance. Prior to City's execution of this Agreement,
Service Provider shall obtain, and shall thereafter maintain during the term of this Agreement,
errors and omissions professional liability insurance in the minimum amount of$2,000,000 to
protect the City from claims resulting from the Service Provider's activities.
12.6 Subcontractors' Insurance. Service Provider shall require all of its subcontractors
to carry insurance, in an amount sufficient to cover the risk of injury, damage or loss, that may
be caused by the subcontractors' scope of work and activities provided in furtherance of this
Agreement, including, but without limitation, the following coverages: Workers Compensation
(except for a sole proprietor), Commercial General Liability, and Automobile liability. Upon
City's request, Vendor shall provide the City with satisfactory evidence that subcontractors have
obtained insurance policies and coverages required by this section.
12.7 Certificate of Self-Insurance. In lieu of the foregoing policy(ies) of insurance,
Service Provider may file a Certificate of Self-Insurance with City to satisfy the insurance
requirements under this Agreement.
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13. Business Tax. Service Provider is a municipal government and exempt from the
City's Business Tax.
14. Time of Essence. Time is of the essence for each and every provision of this
Agreement.
15. City's Ri ht to Employ Other Service Providers. City reserves the right to
employ other Service Providers in connection with the Services.
16. Accounting Records. Service Provider shall maintain complete and accurate
records with respect to costs incurred under this Agreement. All such records shall be clearly
identifiable. Service Provider shall allow a representative of City during normal business hours
and upon reasonable notice to examine, audit, and make transcripts or copies of such records and
any other documents created pursuant to this Agreement. Service Provider shall allow inspection
of all work, data, documents, proceedings, and activities related to the Agreement for a period of
three (3) years from the date of final payment under this Agreement.
17. Confidentiality. All ideas, memoranda, specifications, plans, procedures,
drawings, descriptions, computer program data, input record data, written information, and other
materials either created by or provided to Service Provider in connection with the performance
of this Agreement shall be held confidential by Service Provider, except as otherwise directed
by City's Contract Administrator, or as provided by law. Nothing furnished to Service Provider
which is otherwise known to the Service Provider or is generally known, or has become known, to
the related industry shall be deemed confidential. Service Provider shall not use City's name or
insignia, photographs of the Services, or any publicity pertaining to the Services in any
magazine, trade paper, newspaper, television or radio production, web site, or other similar
medium without the prior written consent of the City.
18. Public Records Disclosure. All information received by the Service Provider
concerning this Agreement, including this Agreement, itself, or obtained pursuant to performance
under this Agreement may be treated as public information subject to disclosure under the provisions
of the California Public Records Act, Government Code Section 6250 et seq. (the "Public Records
Act"). The Parties understand that although all materials received in connection with this Agreement
are intended for the exclusive use of the Partiers, they are potentially subject to disclosure under the
provisions of the Public Records Act at the sole discretion of the Service Provider.
19. Ownership of Documents.All contracts and invoices prepared under this Agreement
by Service Provider shall be and remain the property of City upon City's compensation to Service
Provider for its services as herein provided. Service Provider shall not release to others information
furnished by City without prior express written approval of City except as provided by law. This
provision does not alter the terms contained in Section 18 of this Agreement.
20. Conflict Of Interest. Service Provider wan-ants that if Service Provider has any real
property, business interests or income interests that will be affected by this project it will notify City,
or,alternatively,that Service Provider will file with the City an affidavit disclosing any such interest.
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21. Solicitation. Service Provider warrants that Service Provider has not employed or
retained any person or City to solicit or secure this Agreement, nor has it entered into any agreement
or understanding for a commission, percentage, brokerage, or contingent fee to be paid to secure
this Agreement. For breach of this warranty, City shall have the right to terminate this Agreement
without liability and pay Service Provider only for the value of work Service Provider has actually
performed, or, in its sole discretion, to deduct from the Agreement price or otherwise recover
from Service Provider the full amount of such commission,percentage,brokerage or commission
fee. The remedies specified in this section shall be in addition to and not in lieu of those remedies
otherwise specified in this Agreement.
22. General Compliance with Laws. Service Provider shall keep fully informed of
federal, state and local laws and ordinances and regulations which in any manner affect those
employed by Service Provider, or in any way affect the performance of services by Service
Provider pursuant to this Agreement. Service Provider shall at all times observe and comply with
all such laws, ordinances and regulations, and shall be solely responsible for any failure to comply
with all applicable laws,ordinances and regulations.
23. Licenses. At all times during the term of this Agreement, Service Provider shall have
in full force and effect, all licenses required of it by law for the performance of the services
described in this Agreement.
24. Amendments. This Agreement may be modified or amended only by a written
Agreement and/or change order executed by the Service Provider and City.
25. Termination. City and the Service Provider, by notifying the other party in
writing, shall have the right to terminate any or all of Service Provider's services and work
covered by this Agreement at any time,with or without cause. In the event of such termination, Service
Provider may submit Service Provider's final written statement of the amount of Service
Provider's services as of the date of such termination based upon the ratio that the work
completed bears to the total work required to make the report complete, subject to the City's rights
under Sections 15 and 25 hereof. In ascertaining the work actually rendered through the
termination date, City shall consider completed work, work in progress and complete and
incomplete reports and other documents only after delivered to City.
25.1 Other than as stated below, City and Service Provider shall provide other party 30
days prior written notice prior to termination.
25.2 City may terminate this Agreement upon 15 days written notice to Service Provider,
in the event:
25.3 Service Provider substantially fails to perform or materially breaches the Agreement;
or
25.3.1 City decides to abandon or postpone the Services.
26. PERS Elizibility Indemnification. In the event that Service Provider or any
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employee, agent,or subcontractor of Service Provider providing service under this Agreement claims
or is determined by a court or competent jurisdiction of the California Public Employees Retirement
System (PERS) to be eligible for enrollment in PERS as an employee of the City, Service Provider
shall indemnify, defend, and hold harmless City for the payment of any employee and/or employer
contributions for PERS benefits on behalf of Service Provider of its employees, agents, or
subcontractors as well as for the payment of any penalties and interest on such contributions, which
would otherwise be the responsibility of City.
27. Successors and Assigns. This Agreement shall be binding upon City and its
successors and assigns,and upon Service Provider and its permitted successors and assigns,and shall
not be assigned by Service Provider, either in whole or in part, except as otherwise provided in
paragraph S of this Agreement.
28. Venue and. Attorney's Fees. Any action at law or in equity brought by either of the
parties hereto for the purpose of enforcing a right or rights provided for by this Agreement shall be
tried in a court of competent jurisdiction in the County of San Bernardino, State of California, or, if
applicable, the United States District Court, Central District of California, and the parties hereby
waive all provisions of law providing for a change of venue in such proceedings to any other
county. In the event either party hereto shall bring suit to enforce any term of this Agreement or to
recover any damages for and on account of the breach of any term or condition of this
Agreement, it is mutually agreed that the prevailing party in such action shall recover all costs
thereof, including reasonable attorneys' fees,to be set by the court in such action.
29. Nondiscrimination. During Service Provider's performance of this Agreement,
Service Provider shall not discriminate on the grounds of race, religious creed, color, national
origin, ancestry, age, physical disability, mental disability, medical condition, including the
medical condition of Acquired Immune Deficiency Syndrome(AIDS)or any condition related thereto,
marital status, sex, or sexual orientation, in the selection and retention of employees and
subcontractors and the procurement of materials and equipment, except as provided in Section
12940 of the California Government Code. Further, Service Provider agrees to conform to the
requirements of the Americans with Disabilities Act in the performance of this Agreement.
30. Severabilit_y. Each provision, tern, condition, covenant and/or restriction, in whole
and in part, of this Agreement shall be considered severable. In the event any provision, tern,
condition, covenant and/or restriction, in whole and/or in part, of this Agreement is declared
invalid, unconstitutional, or void for any reason, such provision or part thereof shall be severed
from this Agreement and shall not affect any other provision, term, condition, covenant and/or
restriction of this Agreement, and the remainder of the Agreement shall continue in full force and
effect.
31. Authority. The individuals executing this Agreement and the instruments
referenced herein on behalf of Service Provider each represent and warrant that they have the legal
power, right and actual authority to bind Service Provider to the terms and conditions hereof and
thereof.
32. Entire Agreement. This Agreement constitutes the final, complete, and
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exclusive statement of the terms of the agreement between the parties pertaining to the subject matter
of this Agreement, and supersedes all prior and contemporaneous understandings or agreements of
the parties. Neither party has been induced to enter into this Agreement by, nor is neither party
relying on, any representation or warranty outside those expressly set forth in this Agreement.
33. Interpretation. City and Service Provider acknowledge and agree that this
Agreement is the product of mutual arms-length negotiations and accordingly, the rule of
construction,which provides that the ambiguities in a document shall be construed against the drafter
of that document,shall have no application to the interpretation and enforcement of this Agreement.
33.1 Titles and captions are for convenience of reference only and do not define,
describe or limit the scope or the intent of the Agreement or any of its terns. References to
section numbers are to sections in the Agreement unless expressly stated otherwise.
33.2 This Agreement shall be governed by and construed in accordance with the laws
of the State of California in effect at the time of the execution of this Agreement.
33.3 In the event of a conflict between the body of this Agreement and Exhibit "117
hereto, the terms contained in Exhibit"1" shall be controlling.
34. No Third Party Beneficiaries. The parties to this Agreement do not intend for
any third party to obtain a right by virtue of this Agreement.
35. Exhibits. The following exhibits attached hereto are incorporated herein to this
Agreement by this reference:
Exhibit "1"- Scope of Work, Schedule and Fees
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IN WITNESS THEREOF, City and Service Provider have caused this Agreement to be duly
executed the day and year first above written.
Dated: , 2018 "SERVIC PROVIDER"
CITY OF AN BERN O
By:
City Manager
Dated: 7- , 2018 "CITY"
CITYOF RA D TERRACE
By:
Approved as to Form:
Gary Sae , City A 3vneye
By:
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IN WITNESS THEREOF, City and Service Provider have caused this Agreement to be duly
executed the day and year first above written.
Dated: fit . !� 2018 "SERVICE PROVIDER"
CIT10AIN 13ER A DINO
By:
City Manager
Dated: ,2018 "CITY"
CITY OF GRAND TERRACE
By:
Mayor
Approved as to Form:
Gary Saenz City Atto ey
By.
Approved as to form:
C21 )L-
i
Andrew D. Turner, Special Counsel
City of Grand Terrace
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EXHIBIT 1
City of Grand Terrace
Scope of Services, Schedule and Fees Animal Care and Control Program
1. Ci Ordinance
The City of San Bernardino ("San Bernardino") will provide a comprehensive animal care and
control program for the City of Grand Terrace ("Grand Terrace") under the provisions of the
Municipal Code of Grand Terrace which prescribes procedures and standards for licensing,
impounding, regulation and control of dogs, cats, and other domestic and wild animals. San
Bernardino Animal Control Division and its officers have the authority to enforce such codes
relating to all matters of animal control contained in the Municipal Code of Grand Terrace,
including any codes contained in supplemental documents of aforementioned Municipal Code
related to zoning and development code that also affect animals. Further, Grand Terrace will
consult with any proposed new ordinance or ordinance change dealing with animal control
matters.
2. Term
The term of the Agreement shall become effective July 1, 2018 and shall remain in effect on a
month-to-month basis, not to exceed 90 days.
3. Consideration
Grand Terrace agrees to compensate San Bernardino in the amount not to exceed $10,362.29 per
month for services and work products as defined in this exhibit.
4. Impound. Care and Disposal of Dogs and other Domestic and Wild Animals
Subject to any exclusions, San Bernardino will operate an animal care and control program for
Grand Terrace consisting of the following activities: field services and shelter services. In the
conduct of this program, San Bernardino will perform the following specific functions:
(a) Enforce all provisions of Grand Terrace City Ordinances pertaining to animals, to include
issuing warning notices of citations as necessary. San Bernardino may also file citations
directly with the San Bernardino Superior Court. Grand Terrace will retain all citation
revenues. The City Attorney for Grand Terrace will process any legal action and appear
in court, as necessary, on animal related cases. Animal Control personnel will appear in
court, as necessary, on animal related cases when requested to do so by Grand Terrace
and at the expense of Grand Terrace.
(b) Impound all animals caught at large and collect all impound fees assessed.
(c) Remove dead animals from the public right-of-way, except interstate freeways.
(d) Respond to requests for assistance in the trapping and removal of domestic animals from
public or private property during normal operating hours. San Bernardino will offer
advice in setting a trap in any enclosed space and will remove wild animals (not
including rodents, insects and cats) caught in a trap or found inside any human dwelling.
Animal Control employees shall not be required to maintain on-premise surveillance
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unless in the opinion of the Captain of Animal Control or designee in which there is a
direct, clear and present danger to human life. San Bernardino will provide traps for
nuisance animals upon request.
(e) Investigate reported animal bites and quarantine, as prescribed by law, all biting animals
and animals suspected to be rabid. San Bernardino shall take appropriate steps consistent
with the circumstances of each separate incident to locate and impound the suspect
animal or animals and or assist the complainant and or injured party or parties to trap the
suspected animal or animals. Report any.-'all animal bites and/or attacks to the City of
Grand Terrace within 24 hours and same day during business hours.
(f) Provide euthanasia services as required for animals held for the state-mandated legal
holding period if these animals are not reclaimed by their owners and are deemed
unsuitable or unavailable by San Bernardino for adoption. All impounded animals will be
scanned for microchips. Animals with identification, licenses or microchips will be held
up to ten days and attempts will be made to contact the owner.
(g) Respond to every call for service either by animal control officer, letter, or phone, except
for excluded items.
(h) Cats: San Bernardino will not be required to respond to calls for cats running at large,
confined stray cats or trapped cats. Traps for the purpose of capturing cats shall be made
available to the residents of Grand Terrace. Unless exceptional circumstances exist,
residents of Grand Terrace shall be responsible for obtaining, monitoring and returning
all traps used for this purpose.
(i) All services available to San Bernardino residents for which there is a fee shall be made
available to Grand Terrace residents for the same fee.
(j} Grand Terrace residents may bring stray, un-owned animals to the San Bernardino shelter
at no charge to the resident.
(k) Accept and respond to all animal noise complaints.
5. Veterinary Services Program
San Bernardino will provide private veterinary services for the care of injured and sick animals
that are impounded. The cost of this service is included in the contract price.
6. Staffing Level and Hours of Service
(a) Field Services
San Bernardino Animal Control shall provide field services by an on-duty animal control officer
seven days a week, excluding holidays, during the hours of 7:00 a.m. to 5:00 p.m. From 5:00
p.m. to 7:00 a.m. and on holidays, San Bernardino Animal Control will provide on-call response
to emergency calls for animal control services. Such emergency on-call services shall include
responding to calls regarding injured stray animals, sick stray animals, agency assists, stray
vicious dogs, loose livestock if a threat to public safety and wildlife public safety.
Calls to be considered routine and to be handled during the normal course of the animal control
officer's (ACO) shift include:
• Confined strays
• Dead animals
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• Stray dogs running at large
• Humane Animal Cruelty investigations
• Animal bites
• Wildlife in human dwellings(not including rodents or insects)
• Miscellaneous calls such as pet shop investigations, sanitation complaints, license checks,
for-free pick-ups, courtesy pick-ups, etc.
(b) Shelter Hours and Telephone Line:
The San Bernardino shelter shall be open to the public Tuesday through Saturday from 10:00
a.m. to 5:00 p.m. The shelter will be closed on Sundays, Mondays, and holidays. The shelter's
telephone lines are answered Monday through Saturdays, from 9:00 a.m. to 5:00 p.m.
(c) Emergency After-Hours Procedures:
The reporting party (RP) will contact the Grand Terrace Police/Fire Dispatch or the City of San
Bernardino Animal Control. if the dispatcher deems the call an emergency (see criteria below)
the dispatcher will page the on-call ACO. The ACO will contact Grand Terrace dispatch, obtain
the RP's name and phone number and follow-up with the RP for additional information. The
dispatcher will advise the RP to remain by a phone for contact by the ACO.
Unless requested by Grand Terrace, it will not be necessary for the ACO to notify the dispatcher
of the disposition of the call. If the emergency response is an agency-assist request by Grand
Terrace PoliceiFire, the ACO will automatically respond.
San Bernardino will provide a monthly listing of on-call animal control personnel. San
Bernardino will provide personnel to train Grand Terrace dispatchers in on-call procedures, as
requested.
Criteria for Emergency Call-Out
• Injured stray animals
• Loose "aggressive" animals
• Animal bites/attacks
• Loose livestock if a threat to public safety
• Other dangerous or poisonous animal situations posing a public safety
• Agency assists for Fire, Police, Sheriff, etc.
Emergency calls will be responded to within 30 minutes of receipt by San Bernardino when
practical. If the dispatcher determines that the call does not meet emergency call-out criteria, the
RP will be instructed to contact animal control during regular business hours. San Bernardino
personnel will not respond on an emergency basis to loose animals, dead animals, wildlife,
confined strays and sick or injured animals.
7. Inspection
Designated personnel from Grand Terrace may, at any time during normal business hours,
inspect the office shelter, vehicles and other facilities connected to servicing this Agreement.
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8. Reclaimed Animals
Animals reclaimed by their owners will be charged redemption fees in accordance with City of
San Bernardino resolutions and applicable state laws. San Bernardino will retain such fees.
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