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CivicPlus-2007-02
Date Initiated:January 18,2007 CivicPlus License and Service Agreement for City of Grand Terrace,CA Organization: City of Grand Terrace Web Address: http://www.cityofgrandterrace.org/index.html Contact Name: Steve Berry E-mail Address: sberry@cityofgrandterrace.org Street Address: 22795 Barton Rd Address 2: City Grand Terrace State: CA Zip Code: 92313 Phone: 909-430-2226 Ext: Fax: 909-783-2600 Billing Contact: Steve Berry Billing Address (if different) Billing Phone#: 909-430-2226 Fax:909-783-2600 Information required on invoices,e.g.P.O.#or Job#: Tax ID#: 95-3316135 Sales Tax Exempt#: Payment Terms: Annual Acct.Rep. Ashley Clayton Terms and Conditions: I. Annual invoicing for this contract will take place 60 days after the contract is signed or an annual anniversary invoicing date may be established by the client. 2. Annual fees for CivicPlus services are invoiced prior to the year of service and are due by the first of the following month. 3. Either party may terminate the agreement at the end of the contract term by providing the other party with 60 days prior notice. 4. In the event that neither patty gives such notice prior to the end of the initial or any subsequent term,this agreement will automatically be renewed for an additional contract term. 5. In the event of early termination of this agia.ia,nt by the client, full payment of the remainder of the contract is required within 15 days of termination. 6. Annual rates will automatically increase by 3%.In the event of a rate increase that exceeds 3%,CivicPlus will notify the client at least 6 months in advance of the annual renewal. 7. Upon completion of development,the Setup and Development Fees will be invoiced. 8. Modifications to the original"go-live"date by the client may result in additional fees if additional fees are incurred by CivicPlus for changing travel arrangements. 9. Payment is due on the date annotated on the invoice for that terms service. Service will be discontinued if payment is not made within 20 days after the due date.Payments received will be applied first to finance charges,then to the oldest outstanding invoice. 10. If the account exceeds 60 days past due,the web service will be removed and the data will be erased. 1 I. CivicPlus will support designated support contacts for the client.Support will include providing technical support and application support of the CivicPlus system. Following initial setup, additional page design,graphic design,word processing training, and custom programming may be contracted separately. Page 1 of 3 CivicPlus•317 Houston St.,Suite E• Manhattan,KS 66502 888-228-2233,ext.307,Fax:785-587-8951 www.civicplus.com Date Initiated:January I8,2007 CivicPlus License and Service Agreement for City of Grand Terrace,CA Project Summary Annual Fee One-Time Fee Establish Project Timeline and Overall Project Management $ $ 500.00 Analysis of Existing Website $ $ Included Website Design $ $ 4,900.00 Develop Navigation Architecture $ $ Included Site Development and Hosting:Included Modules and Site Setup with 750 MB $ 7,380.00 S 3,000.00 Site Development: Content migration and development—up to 200 pages $ $ 5,000.00 On-site Review and Test: 1 day prior to training $ $ 2,900.00 Training:4 days of on-site training $ $ 9,600.00 Go-live and project review S $ Included Marketing $ $ Included Total $ 7,380.00 $ 25,900.00 INCLUDED MODULES AND SERVICES OO Archive Center © Opinion Poll © Banner Development-3 Additional © Photo Gallery ❑ Bid Posting Oa Quicklinks a Business Directory © RequestTracker for 10 users © Document Center © RSS © Dynamic Breadcrumbs © Slideshow O Dynamic Sitemap 2 Staff Directory O [-Commerce O Other. M Events Calendar Administrative Modules&Services a FAQ 0 Additional Domains ❑ Forms Creation(2 form to email) 0 Automated pdf converter O Forms Development Tool N Links Redirect O Intranet © Online Web Statistics O Job Posting Oa Printer Friendly ® News Flash © Rotating Content l7 Notify Mc Email Subscription 0 Search Engine Registration • Online Job Application ® Site Search and Site Search Log © Website Administrative Log Setup Notes: CivicPlus will develop a unique website for the client.Upon approval of the design,the selected services will be established with on-going-review by the client.Upon completion of training,the client will be responsible for updating and maintaining their website. CivicPlus will continue providing updates to the software and maintain the content and data. Page 2 of 3 CivicPlus•317 Houston St.,Suite E• Manhattan,KS 66502 888-228-2233,ext.307,Fax: 785-587-8951 www.civicplus.com Date Initiated:January 18,2007 CiviePlus License and Service Agreement for City of Grand Terrace,CA Additional Training:Training that involves billable time beyond the contracted amount will be documented and invoiced.Written approval by the client is necessary before billable time is incurred. Support: Page development support and technical support provided free throughout the terms of the contract.Technical problems with the software are addressed throughout the contract period at no charge. Additional Projects:Projects that involve billable time beyond the contracted amount will be documented.Written approval by the client is necessary before billable time is incurred. Maintenance Upgrades:Maintenance upgrades to the CiviePlus service are provided at no extra charge.Additional modules may be purchased and activated at any time Indemnification and Liability Grand Terrace shall defend, indemnify and hold harmless CivicPlus,its partners,employees,and agents from and against any and all lawsuits,claims,demands,penalties,losses,fines,liabilities,damages,and expenses including attorney's fees of any kind, without limitation,in connection with the operations of Grand Terrace and installation of software contemplated by this agreement,or otherwise arising out of or in any way connection with the CiviePlus'provision of service and performance under this agreement.This section shall not apply to the extent that any loss or damage is caused by the gross negligence or willful misconduct on the part of CiviePlus. CivicPlus will not be liable for any act,omission of act,negligence or defect in the quality of service of any underlying carrier or other service provider whose facilities or services are used in furnishing any portion of the service received by the customer. CiviePlus will not be liable for any failure of perfomtance that is caused by or the result of any actor omission by customer or any entity other than CivicPlus that furnishes services,facilities or equipment used in connection with CivicPlus services or facilities. Except as expressly provided in this agreement,CivicPlus makes no expressed or implied representations,or warranties,including any warranties regarding merchantability or fitness for a particular cause. Development Specifications Additional development specifications and requirements will follow upon commencement of the project. Acceptance: We the undersigned,agreeing to the conditions specified in this document,understand and authorize the provision of services outlined in this contrac ��. 7 Mayor Marye erre Date Gra Terrace Name Date CivicPlus Please fax the above contract as soon as possible to FAX Number: 785-587-8951 For any billing questions,Accounting can be reached at 888-228-2233,ext215 Support can be reached at: • 888-228-2233,ext.307 785-587-1853,ext.307 Page 3 of 3 CivicPlus• 317 Houston St., Suite E• Manhattan,KS 66502 888-228-2233,ext. 307,Fax: 785-587-8951 www.civicplus.com